Having access to reliable and smooth internet connection is no longer a luxury but a necessity. All thanks to digital advancement. Orbi is a popular networking device from Netgear and is well-known for its reliability and performance. But just like any other technical gadget Orbi can also experience connectivity issues. One such common issue that can hamper productivity and lead to frustration is Orbi not connected to the Internet pop up. In case you are also facing the same issue then you need not panic as we are here with the complete troubleshooting guide. So without taking any further time, let’s get straight to the point. 

Orbi Not Connected To Internet Solutions

✓ Defective Cables

First to eliminate the issue of Orbi not connected to the internet, recheck the cables. Start by checking the cable that is connecting the Orbi router to the host modem. The cable should not be loose, nor should it have any bruises or cuts. If found, then replace it with a new one. Additionally, check if the cable has a connection to the right ports or not. For this you can take the help of a user manual that came with your specific Orbi model. 

✓ Incorrect Configuration 

The most common reason why you might be seeing a pop up of Orbi not connected to the Internet is incorrect configuration. So to rectify the same follow these right setup steps:

 

• Start by disconnecting your existing modem and router. 

 

• Thereafter with the help of ethernet cable build a connection between the host modem and the Orbi. The ethernet wire will go into the yellow ethernet port on the back of your Orbi. 

 

• Now fetch the power adapter and first connect its power pin to the Orbi’s power port and then plug the adapter into a properly working power outlet. Also perform the same activity on the host modem. Now turn the gadgets on. Let them boot up properly and remember it might take upto 5 minutes, so meanwhile do not perform any other activity on the devices. 

 

• Moving forward turn your Orbi upside down there you’ll see a QR code as well as default network details. Using the same details connect your smart gadget to the Orbi. Alternatively you can also use an ethernet wire for the same. 

 

• It’s time to launch a web browser on your connected device. As you open it, move to the address bar. In it type orbilogin.net or 192.168.1.1. Hit enter. To avoid the issue of Orbi not connected to the internet, input the web or IP address very carefully. 

 

• Finally what you need to do is, follow the on-screen setup instructions one by one and get connected to the Internet successfully. 

✓ Physical Obstruction 

Moving further, various physical obstructions between the host modem and the Orbi as well as nearby these devices can cause the problem of Orbi not connected to the internet. So what you need to do is avoid the placement of Orbi and the host modem near thick concrete walls or glass walls. Further electrical and metal objects are also the enemy of networking gadgets. Some common gadgets are microwave, baby monitors, security cameras, aluminum doors, refrigerator, cordless phones and bluetooth devices. Moreover, placing the Orbi too far from the host modem can also create an issue. Additionally, do not place the Orbi in a congested area, rather for its better working you can place it in an open space and on high surfaces like a table top or shelves. 

✓ Outdated Firmware 

Yet another reason why you might be facing the issue of Orbi not connected to the internet is outdated firmware of your Orbi. Pending firmware updates not only hampers connectivity, but also makes your network vulnerable to security threats. So it’s advisable to always keep your networking gadgets up-to-date. To look for updates, login into your Orbi using orbilogin.net or you can also use the Orbi application for the same. 

✓ Internet Issues From The Side Of ISP 

Sometimes the issue is not with the Orbi but there might be an internet outage in your locality due to which the Orbi not connected to the internet issue pops up. So to confirm the same you need to get in touch with your Internet Service Provider. 

✓ Restart The Gadgets

Still stuck with the Orbi not connected to the Internet problem? If yes, then a simple reboot might help. To do so first disconnect both your Orbi as well as host modem from the power outlet. Now hold on for at least a minute. Thereafter replug and activate. 

✓ Reset Can Fix The Issue

In case you have tried everything but still the problem persists then before connecting to the experts last steps that you can take is reset. To reset your Orbi use a straightened paper clip or an object similar to it. Additionally make sure the Orbi is active during the reset process. Now punch this paperclip into the reset hole, hold until the power LED starts to blink and then release. Now redo the setup from scratch.