Multi-User mode in QuickBooks lets several users work on the same project simultaneously through distinct locations. But suddenly, users might experience QuickBooks multi-user mode not working. Several factors, including insufficient permissions, firewall blockage, or poor network connectivity, might cause this issue. As a result, this issue returns to single-user mode and hampers ongoing business activity. Therefore, finding a way to overcome the issue is necessary. So, you must read this post to know the causes and solutions to fix the issue.
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Root Causes That Arise to QuickBooks Desktop Multi-User Mode Issues
There are certain instances when the users might receive QuickBooks Desktop multi-user mode issues due to incorrect hosting setup. Other causes that might be responsible for the appearance of this issue are given below.
• Sometimes, the QuickBooks multi-user mode issues might arise when the database server fails to launch the data file.
• Improper file permissions also prevent you from working in multi-user mode.
• Firewalls or antivirus software create trouble in establishing communication between users’ computers.
• Problems while installing QuickBooks on the server is also one of the reason that causes multi-user mode issue in QuickBooks.
• Issues or disruptions in the network connectivity might create problems while working in multi-mode.
Quick Solutions to Rectify QuickBooks Multi-User Mode Stopped Working
Now that you know the root causes behind the multi-user mode issue in QuickBooks Desktop, it’s best time to fix them. For that, we have given all the possible solutions that will help you regain access to the QuickBooks Multi-User Mode Stopped Working. Let’s start applying the following solutions.
Solution 1: Assigning the Proper Folder Permissions
Having adequate folder permissions will help you run the data file in multi-user mode smoothly. Thus, it will help rectify the multi-mode problems in QuickBooks.
• Initially, click on the Start menu and launch the File Explorer on your workstation.
• After this, you must right-click on the folder that carries your data file. Then, opt for the Properties tab.
• Now, move to the Security tab and choose the Advanced tab.
• Thereon, you must click the QBDataServiceUserXX tab and then the Edit menu.
• In the next step, you must verify that the following settings are fixed and allowed.
◦ Traverse Folder/Execute File
◦ List Folder/Read Data
◦ Read Attributes
◦ Read Extended Attributes
◦ Create Files/Write Data
◦ Create Folders/Append Data
◦ Write Attributes
◦ Write Extended Attributes
◦ Read Permissions
If you notice that the folder permissions are incorrect, follow the steps below.
• Begin the process by right-clicking on the folder that carries your file and hitting the Properties tab.
• Afterwards, move to the Security tab and then click the Edit menu.
• Thereon, you must opt for the QBDataServiceUserXX and choose the Full Control tab > Allow.
• Finally, when all the necessary changes are made, tap on the Apply tab and then the OK tab.
Solution 2: Installing the Latest Version of QBDBMgrN On your server
Database Server Manager is an inbuilt application that is included with QuickBooks Desktop. Once you get the latest QuickBooks Database Server manager version, let’s install them using the steps below.
• Initially, double-tap on the downloaded file, which is presented as the Setup_QuickBooks.exe file.
• After this, work as per the online guidelines to complete the installation of the QuickBooks Database Server Manager.
• Next, you must pick the Custom or Network Options as the installation type.
• Now, the users must choose the appropriate option for the network setup. The following are the options for installing QuickBooks Desktop on the server computer.
◦ If you wish to access the Database Server Manager and QB Desktop both on your server computer, hit the “I’ll be using QuickBooks Desktop on this computer, AND I’ll be storing our company file here so it can be shared over our network” option.
◦ Else, if you only want Database Server Manager on your server computer, opt for the “I will NOT be using QuickBooks Desktop on this computer.”
• At last, carry on with the remaining steps to complete the process. Later on, when you are ready, hit the Install tab. Then, Windows may ask you for the permissions, then assign the necessary permissions.
Solution 3: Rectifying the Multi-User Access Hosting Settings
• In the first place, launch the QuickBooks Desktop application and select the File menu.
• After that, choose the Utilities tab and then opt for the Stop Multi-User Access option.
• Thereon, you must perform the same steps on all of the workstations that is causing QuickBooks multi-user mode not working issues.
Thereon, after verifying, all the workstations will be moved to your server computer that hosts your data file.
• Initially, you must visit your server computer and open the QuickBooks Desktop application.
• After that, choose the File menu, Utilities and then click the Multi-User Access option.
• Finally, open your QuickBooks Desktop option and try opening the company file in multi-user mode to see if the issue exists.
Concluding This Post!!
So, that’s all you must know about the causes and the top-recommended solutions to overcome the QuickBooks multi-user mode not working issue. Thus, it will let you open the company file in multi-mode without any hassle. Furthermore, if this issue is still causing any inconvenience then reach our to our QB experts for quick relief. You can approach your QB experts wither through live chat or dialling the helpline number to get best assistance.