Emailing is one of the most effective ways to communicate with your clients, suppliers, and vendors. Therefore, QuickBooks allows its users to send forms, invoices, and other important documents directly to your clients. With just a few clicks, you can easily send the documents. However, sometimes users might face issues in sending important documents due to QuickBooks Email Not Working Issue. This error simply means that the QuickBooks application isn’t accepting the password when you try to connect with the email service. Read this post carefully if you are unable to send emails from QuickBooks. This post explores the various aspects of this error.
Is your QuickBooks email not working, and are you unable to send invoices directly to your clients? Simply speak to our specialists at +1(866)409-5111 and learn effective solutions to fix the error.
What Do You Mean by QuickBooks Email Not Working Issue?
QuickBooks has the top functionalities that simplify the complex accounting work. One of the functions of QuickBooks is the “email function.” This empowers the users to send invoices, forms, and documents directly to the vendors/ suppliers/ clients. However, the problem arises when users are unable to send emails from QuickBooks that are not working. This might happen for plenty of reasons, which are explained later in this post.
What Triggers QuickBooks Email Not Working Issue?
Users might not be able to send the documents/ invoices via email for a number of reasons. Some of the prime reasons for encountering QuickBooks email not working issue are:
⦁ The email settings in the QuickBooks is incorrect.
⦁ Some issues might have happened at the time of installing QuickBooks.
⦁ The MAPI32.dll file is damaged/ corrupted.
⦁ Windows firewalls are restricting QuickBooks from functioning smoothly.
⦁ Outlook has not been installed properly in your system.
How to Identify the Email from QuickBooks not working Issue?
Users might have noticed the below-mentioned warning signs when they face the email from QuickBooks not working issue.
⦁ You are unable to send emails from QuickBooks, and they got stuck in Outlook/Gmail.
⦁ The QuickBooks application freezes or stops responding to your queries.
⦁ The active window of your system crashes.
Top Solutions to Fix QuickBooks Email Not Working Error
If you are unable to send email from QuickBooks due to the email not working issue, try the below-mentioned solutions. These methods will help in fixing the issue immediately.
Method 1: Reset the Email Address
If the email address in QuickBooks is incorrect, you will not be able to send the email from QuickBooks. The steps that will help in resetting the email address within QuickBooks are:
⦁ Log into your QuickBooks account using the admin ID and password you are having.
⦁ After that, move towards the settings option and choose the Accounts and Settings option.
⦁ Further, choose the company section and then click on the EDIT option in the Contact Information.
⦁ Here, review the email address and make the necessary changes.
⦁ Lastly, press the SAVE button and Finish option to close the window.
Method 2: Configure the Email Preferences in Web Browser
Another solution to fix the error is to reconfigure the email preferences in the web browser. If the Internet Explorer is your web browser, then follow the below-mentioned steps to reconfigure the email settings:
⦁ Open the Internet Explorer in your system and click on the three dots at the extreme right corner.
⦁ It will open the settings option in your system, where you need to pick the TOOLS option further.
⦁ Ahead, choose the INTERNET OPTIONS from the available options.
⦁ In the opened window, move towards the PROGRAMS tab. Here, look if the OUTLOOK is selected as the default email program. If you use another program, then ensure that the same option is selected as default.
⦁ Press the OK button to end the process.
Method 3: Repair the MAPI32.dll File
The damaged MAPI 32.dll file can stop QuickBooks from working normally, and you can not send the email directly. The steps used to repair the MAPI32.dll file are:
⦁ Close all the currently running applications in your system.
⦁ After that, Click on the Start button and open the run command in your system.
⦁ Here, type “C:\Windows\System32” and press the enter key.
⦁ Now, double-click on the FIXMAPI.exe file and complete the instructions to repair the file.
Method 4: Reinstall the QuickBooks Application
If none of the above-mentioned solutions works for you, a clean installation of QuickBooks will help you fix the problem. The steps that will guide you in reinstalling a fresh version of QuickBooks include:
Step 1: Uninstall QuickBooks
⦁ As an initial step, you need to uninstall QuickBooks. To do the same, open the following path: Control Panel >> Programs>> Programs and Features.
⦁ From the list of Programs, choose QuickBooks and right-click on it.
⦁ Ahead, pick the UNINSTALL option and press the CONTINUE button.
⦁ The program will be uninstalled automatically from your system.
Step 2: Rename the Installation Folder
⦁ After uninstalling the program, rename the QuickBooks installation folder by adding the .old at the end of the folder names:
⦁ C:\ProgramData\Intuit\QuickBooks
⦁ C:\Users\[Your User Name]\AppData\Local\Intuit\QuickBooks
⦁ C:\Program Files\Intuit\QuickBooks.
⦁ C:\Program Files (x86)\Intuit\QuickBooks
Step 3: Reinstall QuickBooks
⦁ Once the Installation folders are renamed, reinstallation of QuickBooks can be performed using the steps mentioned below:
⦁ Download the latest version of QuickBooks from INTUIT’s official website.
⦁ Open the Installer window and follow the on-screen prompts to complete the installation process.
⦁ A desktop icon will appear on your screen once the installation is over.
Conclusion
Sending the emails directly from QuickBooks is an amazing functionality that helps the users to send the emails. However, QuickBooks email not working issue restricts the users from sending the email. Hopefully, this blog helps you in fixing the QuickBooks email not working issue. You can speak to Qbookshub specialists at +1(866)409-5111 if the error persists or you faces any other issue.
