High Dependency and Urgent Care requires more than just transport—it demands expertise, compassion, and clinical readiness. At 365 Group, we understand the critical balance between safety and sensitivity when moving patients who need enhanced medical attention. That’s why we lead with excellence in providing tailored medical transport across the UK.
From managing patient transfers with complex care needs to responding to urgent but non-life-threatening scenarios, we offer complete, dependable services that reflect our commitment to patient dignity, comfort, and well-being.
What Does High Dependency & Urgent Care Really Mean?
High Dependency and Urgent Care refers to the medical transport of patients whose conditions may not require an emergency ambulance but still demand vigilant monitoring, support, and skilled professionals during travel. These patients often need oxygen, cardiac supervision, or assistance with mobility throughout their journey.
At 365 Group, we specialise in delivering these services through a fully equipped fleet of vehicles and a team of trained healthcare professionals. Every journey is planned in detail, with clinical protocols and patient-specific needs built into the process—ensuring no compromise on care.
Our clients include NHS trusts, private individuals, care homes, and insurers. Whether it’s transporting a post-operative patient or someone with a chronic condition, we offer peace of mind and clinical security during every mile.
Coverage Areas We Proudly Serve
We provide reliable secure patient transport services across Northern England. Thanks to our strategic positioning, we ensure swift and consistent care delivery in the following regions:
Whether you’re arranging a hospital visit or specialist transfer, our coverage ensures help is never far away.
Tailored Medical Solutions for Every Need
At 365 Group, we understand that every patient journey is unique. That’s why we’ve developed a wide range of specialised services to meet diverse medical needs with precision and care. From carefully planned hospital discharges to complex overseas returns, our solutions are designed with the patient at the centre. Whether the requirement involves High Dependency and Urgent Care or general non-urgent transfers, we ensure each service is delivered with professionalism, discretion, and empathy.
Secure Patient Transport
Our secure patient transport service provides a structured solution for individuals who require added supervision. This includes patients with mental health challenges, behavioural concerns, or medical risks requiring observation.
Vehicles are fitted with monitoring systems, secure seating, and climate controls to offer a controlled, safe environment. Moreover, all personnel are trained in de-escalation, safeguarding, and physical intervention—ensuring every patient is treated with dignity, patience, and professionalism.
It’s this attention to detail that sets 365 Group apart as a leader in high-risk transport scenarios.
Non Emergency Patient Transport
Routine doesn’t mean risk-free. Our Non Emergency Patient Transport services cater to individuals who need to travel for regular treatments, outpatient appointments, or hospital discharges but require some level of assistance.
With door-to-door support, mobility aid handling, and real-time scheduling, we create a smooth experience for patients and carers alike. The comfort of knowing a fully trained crew is available for every journey makes a world of difference.
This service supports independence while ensuring no one faces barriers to essential care access.
Medical Repatriation
Our Medical Repatriation services support patients who need to return to the UK—or move within it—following illness or injury abroad. Whether it’s a scheduled transfer from a foreign hospital or an emergency response requiring international coordination, we’re equipped to manage it all.
With bilingual staff, partnerships with global insurers, and complete logistical oversight, 365 Group takes the pressure off families and care providers. Most importantly, patients are escorted by medical personnel who can respond in real-time to any changes in condition.
Event Medical Cover
Planning a public event comes with enormous responsibility, especially regarding health and safety. Our Event Medical Cover offers onsite emergency care and first aid solutions tailored to the type and scale of your gathering.
From corporate conferences and local fairs to sports tournaments and festivals, we provide:
- Onsite ambulances
- Qualified first responders
- Paramedics
- Risk assessments
- Crowd-focused medical stations
We help you meet your legal obligations while ensuring the health of attendees is always protected.
Why Partner with 365 Group?
Choosing 365 Group means placing trust in a team with a clear mission: to offer compassionate, safe, and reliable care at every stage of the journey. Whether it’s a High Dependency and Urgent Care scenario or routine hospital visits, we treat every case with the same level of commitment and professionalism.
Here’s why organisations and individuals trust us:
- CQC-compliant operations
- Highly trained, DBS-checked staff
- 24/7 availability for bookings
- Advanced fleet with real-time tracking
- Fast turnaround on all enquiries
We believe that when you care about people, you care about how they move. That’s why our services are grounded in clinical integrity and human compassion.
Frequently Asked Questions
- Who needs High Dependency & Urgent Care transport?
Patients with serious but stable conditions—such as post-surgical needs or chronic illnesses—who require support or monitoring during travel often need this service.
- Can 365 Group handle both short and long-distance repatriations?
Yes, we cover both local and international medical repatriations with full clinical oversight and multilingual coordination where needed.
- Are all your vehicles wheelchair accessible?
Absolutely. Our fleet includes multiple fully accessible units with ramps, stretchers, and mobility aid securements.
- How is secure patient transport different from regular transport?
It includes enhanced monitoring, trained escorts, and safety systems to protect patients who may be at physical or psychological risk.
- How do you ensure punctuality and reliability?
We use advanced routing systems, real-time tracking, and contingency planning to deliver services on time, every time.
When Care Can’t Wait, Trust the Team That’s Always Ready
High Dependency and Urgent Care is not just about moving patients—it’s about protecting them, respecting them, and supporting them through every moment of vulnerability. At 365 Group, we don’t just provide transport—we deliver peace of mind.
So, Your safety. Your dignity. Your journey. Contact us today—because care doesn’t stop at hospital walls.
