Users encounter QuickBooks error H505 when accessing the company file located on another computer. The error is related to the multi-user mode and can prevent users from accessing their financial data. The error code depicts that the multi-user connection to the server is blocked. A firewall blocking the incoming and outgoing QuickBooks communication is one of the major factors to be blamed for the error. Listing other possible causes and fixing them with the right procedures is how you can get rid of the QuickBooks error code H505. Let’s find out more!
Possible Reasons Behind Error Code H505 in QuickBooks?
Knowing the possible causes of QuickBooks error H505 is the right approach to start troubleshooting.
• When communication with the company file is blocked by Windows Firewall,
• The hosting configuration is not ideal for running in multi-user mode.
• When the Database server is not active for scanning the QuickBooks folders/files.
• A network data file with .ND extension is either damaged or corrupt.
• QuickBooks DBXX service, which is crucial for multi-user mode is not running.
• Incorrect DNS settings can also cause problems with network connectivity.
How To Fix Error H505 In QuickBooks Desktop? Best Troubleshooting Methods
QuickBooks error H505 can be a real mess for the users who access the data file from the server. You can override this problem by addressing the factors that cause this H series error code in your accounting software.
Solution 1: Repair the Damaged File With QuickBooks File Doctor
The problematic company file can be repaired with the File Doctor tool. You can access this tool after installing the Intuit Tool Hub.
• Go to Intuit’s official page, where you can find the latest version of QuickBooks Tool Hub.
• Click on the download link, and save the downloaded file to your preferred location on your desktop.
• Now, open the file and install the tool by following the instructions on the wizard.
• Thereafter, you can run the QuickBooks File Doctor after selecting the Company File Issues.
• The tool will repair the damaged company file to eliminate the error H505 in QuickBooks.
Also Read: QuickBooks Desktop 2025 Features
Solution 2: Create A New Company File Folder And Enable The Access
Inadequate permissions can also evoke an error for users trying to open a file on another file. In such a scenario, try these steps:
• On the computer hosting the company file, create a new folder.
• After that, check and confirm that the windows have adequate permission for the company file.
• Now, copy the primary company (.qbw) file into the newly created folder.
• Lastly, visit the multi-user mode and try opening the company file.
Solution 3: Configure Firewall Ports To Enable QuickBooks
A firewall can prevent QuickBooks from communicating with the server to access the company file. You can modify the Firewall configuration to eliminate the error.
• Launch the Run dialogue box (Windows + R keys) to open the Control Panel.
• Using the Control Panel, select System & Security options.
• Now, go to the Windows Firewall and Network Protection option.
• Here, you need to select the Advanced Settings option.
• Thereafter, click on the Inbound rule and then New Rule.
• It will allow you to make the desired changes.
Know More: QuickBooks Bank Error 105
Final Words!
QuickBooks error H505 is an intimidating error code; however, it can be resolved with the solutions discussed in this post. It is possible that some other factor might be responsible for this error. In such a scenario, you can reach out to the QuickBooks Help Desk for the error resolution.
