Wholesale telecom billing involves managing high volume transactions, complex rate structures and real time traffic monitoring all while maintaining accuracy and efficiency. For telecom operators and wholesale service providers, having a robust billing solution is non negotiable. Traditional billing systems often struggle with scalability, real time processing and flexibility, leading to revenue leakage and inefficiencies. This is where NEON SOFT scalable wholesale billing platform steps in, offering a next generation solution designed to handle the complexities of modern telecom billing.
What is Wholesale Billing?
Wholesale billing refers to the process of calculating and invoicing charges for telecom services provided between carriers, operators and large scale service providers. Unlike retail billing, which deals with end consumers, wholesale billing involves:
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High transaction volumes
Millions of call detail records (CDRs) and data sessions.
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Complex inter carrier agreements
Negotiated rates, discounts and settlement terms.
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Multi service billing
Voice, SMS, data and IoT services.
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Regulatory compliance
Adhering to regional and international telecom regulations.
NEON SOFT Approach to Wholesale Billing
NEON SOFT wholesale billing platform is engineered to address the unique challenges of telecom operators. Built on a modular, cloud ready architecture, the platform ensures effortless scalability, real time processing and deep analytics.
Key Differentiators
- Minimises manual intervention, reducing errors and operational costs.
- Ideal for global operators with diverse partnerships.
- Identifies suspicious activities and prevents revenue leakage.
- Works with existing systems for a unified workflow.
Designed for High Volume Transactions
Wholesale telecom operators process millions of transactions daily. NEON SOFT platform is optimised for high volume CDR processing, ensuring:
- Near real time rating and billing.
- Distributed processing.
- Automated dispute resolution.
Rate Management and Traffic Analysis
Rate Uploads and Management
Wholesale billing relies on dynamic pricing models, including:
- Peak/off peak rates.
- Destination based pricing.
- Volume discounts.
NEON SOFT platform allows bulk rate uploads with instant validation to prevent errors. Operators can also simulate pricing strategies before deployment, ensuring optimal profitability before implementing new rate plans. The system maintains complete version control of all rate changes, providing an audit trail for compliance and dispute resolution.
Real Time Traffic Monitoring
Gaining visibility into traffic patterns is crucial for profitability. The platform offers:
- Live dashboards.
- Threshold alerts.
- Route optimisation insights.
These monitoring capabilities enable operators to make immediate adjustments to their routing strategies, maximising margins and ensuring quality of service. The system can detect anomalies that might indicate fraud or system errors, allowing for prompt investigation and resolution.
Billing Automation and Invoicing
Automated CDR Processing
Manual CDR handling is prone to delays and errors. NEON SOFT system ensures:
- Auto import from multiple sources.
- Eliminates overbilling risks.
- Handles large CDR files efficiently.
The platform supports all standard CDR formats and can be easily configured to accommodate proprietary formats as well. Its intelligent processing engine can handle incomplete or corrupted records, applying business rules to ensure accurate billing despite data quality issues.
Customisable Invoice Templates
Operators can generate branded, detailed invoices with:
- Flexible billing cycles such as daily, weekly or monthly.
- Multi level discounts allow partner specific pricing adjustments.
- Tax and regulatory compliance automatically applies regional tax rules.
The invoicing module supports multiple output formats and can integrate with various delivery channels including email, customer portals and third party billing aggregators. Advanced features like prorated billing and installment plans cater to complex billing scenarios common in wholesale agreements.
Analytics and Reporting Tools
Revenue Reconciliation
Discrepancies between expected and actual revenue can hurt profitability. NEON SOFT provides:
- Automated reconciliation reports.
- Dispute management workflows.
The reconciliation process can be configured to run automatically at predetermined intervals, with exception reports highlighting any mismatches for further investigation. The system maintains complete historical data, enabling trend analysis and helping identify recurring reconciliation issues.
Margin and Profit Reports
Understanding profitability per route or service is vital. The platform offers:
- Highlights high margin and loss making routes.
- Predicts future revenue based on historical trends.
These analytical capabilities extend beyond simple reporting, offering drill down functionality to investigate the root causes of profitability variations. Operators can create custom key performance indicators and set up automated alerts when margins fall below predefined thresholds.
Conclusion: Why NEON SOFT is Ideal for Wholesale Billing
Operators need a billing platform that scales with growth, ensures accuracy and maximises profitability. NEON SOFT wholesale billing solution delivers:
- Unmatched scalability.
- Real time analytics.
- End to end automation.
The platform’s comprehensive feature set addresses every aspect of wholesale billing, from rate management to dispute resolution. Its user-friendly interface reduces training requirements while its robust architecture ensures reliability even in the most demanding environments.
Whether you are a carrier or wholesale service provider, NEON SOFT platform future proofs your billing operations while driving revenue growth. The system’s modular design means you can start with core billing functionality and add advanced features as your business needs evolve.Ready to transform your wholesale billing? Contact NEON SOFT today for a personalised demo and see how our platform can streamline your operations, reduce costs and improve your bottom line. Our team of telecom billing experts can guide you through the implementation process, ensuring a smooth transition with minimal disruption to your business.
