Got your hands on one of the most popular networking gadgets that is Orbi but can’t connect to Orbi router? If the answer to this question is yes, then you have found the right troubleshooting guide. We understand that inability to connect to the Orbi router can be very frustrating. As it not only hampers the networking experience but also lowers the productivity. But just like other technical gadgets, it’s common to face connectivity issues with the Orbi as well. But these issues can easily be resolved with the right guidance. So without any further unnecessary delay let’s get straight to the point. 

✓ Redo The Setup

If you can’t connect to the Orbi router it can be because of the incorrect setup. Here are the right setup steps, that will help you get in action with your Orbi:

 

• First place the Orbi router nearby to your host modem. 

 

• In your package contents you receive a yellow ethernet cable. Using the same cable connect the yellow ethernet port of your Orbi to the Internet port of your modem.

 

• Thereafter use the power adapter to turn on both the devices that are host modem and the Orbi router. Let the devices start up properly. In this step you need to be patient as the booting process might take upto five minutes. 

 

• Moving forward, note down the default network information of your Orbi by moving the Orbi router upside down. Now using the same information connect your chosen smart device to the Orbi’s wifi network. In case you can’t connect to Orbi router using the wireless method, then you can also use an Ethernet cable for the same. 

 

• Now on the same smart device launch an internet browser. Thereafter move to its address bar. In it fill up orbilogin.net and hit Enter. Unable to access the setup window? No worries, try using the default IP address that is 192.168.1.1 orbi. 

 

• Finally, complete the setup by following the on-screen prompts one by one. If you do not want the pop up saying can’t connect to the Orbi router, then do not skip any step. 

✓  Ensure Strategic Placement

 

Proper working of any networking gadget also depends upon its placement. Incorrect placement leads to the issue of can’t connect to the Orbi router. Therefore to avoid such problem follow these simple placement strategies:

 

• First do not place the Orbi router too far from the host modem.

 

• Next, try placing the router in a central area so it can effectively provide uniform coverage.

 

• Moving further, keep the physical obstructions to minimum. For example placing the Orbi in an area where there are too many walls be it of glass or concrete can affect the free travelling of signals.

 

• Additionally, do not place the router in a corner or inside any box as well as behind any furniture set. Rather, keep it in a well ventilated area and on some high surface so that the signal transmission is proper. 

 

• Lastly, electrical and metal objects in the nearby premises of Orbi router can be a cause for can’t connect to Orbi router issue. So avoid placing the router nearby refrigerator, security cameras, cordless phones, microwave, fish tanks, baby monitors or bluetooth devices. 

✓  Restart The Orbi Router 

 

Sometimes a simple restart can fix the issues. So to resolve the issue of can’t connect to the Orbi router, try restarting the router. For this follow these simple steps:

 

• First turn off the Orbi router and detach it from the power socket. Also do the same with the host router. 

 

• Now let the devices sit vacant for as long as possible but not less than a minute. 

 

• Lastly, replug the devices and let them boot up properly.

 

Now check whether you are able to connect to the Orbi router or not. In case you still can’t connect to the Orbi router then move to the next troubleshooting step. 

✓ Perform Factory Reset 

 

Factory reset is a process through which you can revert the Orbi back to its default settings. With the help of it you can eliminate most of the connectivity issues. Here are the steps that you need to perform for factory resetting the Orbi router:

 

• First make sure your Orbi device is active.

 

• Now fetch a paper clip. Don’t have access to it? No issues grab something similar to it like a sim tray release pin. 

 

• Now look for the reset hole on your Orbi. It is usually present on one of the panels of the Orbi. Thereafter insert the paperclip in the reset hole. Push it down and hold on until the power LED starts blinking amber. Now upon release the router is back to its factory settings. Therefore you can now redo the setup from scratch and get connected to your Orbi.

 

In case still the issue persists then feel free to get in touch with the experts. As there can be problems with the hardware due to which you can’t connect to the Orbi router.